This topic serves four purposes: to tell you who we are, to tell you what we do, to tell you how we do it, and to tell you what to do if you think we've got it wrong.
Junior Moderators: @James
Senior Moderators: @Stephen
There's also me, @Sully, but as a Servo Skull I'm more of a board custodian than a staff member.
Junior Moderators have access to basic moderative functions like locking, splitting or moving topics and deleting content.
Senior Moderators have access to the full suite of moderative abilities, including both those above and additional functions like managing user warnings and bans.
Administrators have access to all moderative functions, as well as administrative functions. These are the 'behind the scenes' tools used to build, change and fix the board.
In some cases temporary action may be taken while the staff discuss an issue. As an example, a topic may be locked or hidden while staff decide whether or what nature of action is required.
In the event that a member of staff takes action (be that locking a topic, issuing a warning etc) it is considered protocol for that staff member to announce what they have done, either publicly or privately as the situation dictates.
If you disagree with an action or are unsure why it has been taken, your first action should be to speak to the member of staff in question via private message.
Should you still wish to dispute a decision, you may ask a more senior member of staff (should there be one) either directly via private message or through your initial conversation.
In the event that a decision is disputed, the staff will discuss it privately before a ruling is made. This ruling is final and cannot be disputed - while generally we are happy to ask and listen to our members, the staff are still in a position of authority.